general Archived signal

Super funds slammed for ‘blaming customers for complaints’

Complaints have surged in the multitrillion dollar super sector, but the watchdog says fund trustees are too readily blaming issues on members.

Reported by Sydney Morning Herald
Read the complete report at Sydney Morning Herald ↗
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INCIDENT FUSION

4 reports · 4 sources

Sydney Morning HeraldSuper funds slammed for ‘blaming customers for complaints’The AgeSuper funds slammed for ‘blaming customers for complaints’Sydney Morning HeraldSuper funds slammed for ‘blaming customers for complaints’The AgeSuper funds slammed for ‘blaming customers for complaints’
INCIDENT EVOLUTION

8 recorded states

Signal first indexedP1 · 68% quality · 1 source

Corroboration 1→2 sources · quality 68→72P1 · 72% quality · 2 sources

Quality 72→76P1 · 76% quality · 2 sources

Quality 76→80P1 · 80% quality · 2 sources

Quality 80→84P1 · 84% quality · 2 sources

Corroboration 2→3 sources · quality 84→92P1 · 92% quality · 3 sources

Corroboration 3→4 sources · quality 92→99P1 · 99% quality · 4 sources

Corroboration 4→3 sourcesP1 · 99% quality · 3 sources

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QUALITY CONTROL

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